In today's fast-paced business world, managing high call volumes efficiently is essential for providing top-notch customer support. A seamless and responsive communication system can make all the difference in keeping customers satisfied and your team productive.
When a call is made to an 1800 number, the call is free for the caller and only the receiver is charged for the call.
in2tel finalises the migration of its final interconnect to Voice over Internet Protocol (VoIP) technology.
You may be aware of the recent hacking that targeted Irish telecom companies last Friday. This well-coordinated and significant assault served as a stark reminder of the evolving cyber threats we face.
Think of Voice-to-Text as a digital assistant. It can record key points from meetings. It can transcribe customer service calls in real time.
Artificial Intelligence (AI) is transforming most industries, including telecoms. It’s providing businesses with more advanced streams of data that can be used to hone strategies, tools and analysis.
In today's fast-paced business environment, small businesses need to stay agile and innovative. Adopting a modern, automated phone system is an excellent way to gain a competitive edge.
ComReg has encouraged all telecoms operators in Ireland to implement DNO to protect Irish consumers and businesses.
A hosted, Cloud or virtual PBX are all names given to a phone system that has no on-site installation within a business.
