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Over its 15 years of existence, in2tel has tried to forge strong bonds with its customers and partners. Through listening to their needs and trying our utmost to provide a strong market-leading service, a large proportion of these customers have been with us since the beginning. Below are some kind words from some of Ireland’s leading businesses.
We, in Arthritis Ireland, are delighted with the service and support provided by the team in2tel. They have allowed our national helpline service to grow during the pandemic when our community were particularly anxious and looking for support and information.
On the rare occasions that we have a technical problem with the app or an extension, the help team resolve it immediately and with the minimum of fuss.
Threshold has been working with in2tel for the past couple of years. They were able to help us adapt very quickly from a fixed phone system to a cloud-based phone system which enabled us to continue to deliver our vital helpline for tenants experiencing housing problems whilst we worked remotely as part of COVID-19 public health restrictions.
During this time the team were very supportive in terms of building the system to meet our needs and also the excellent customer service provided when issues arose.
As one our Ireland’s largest employers, I would highly recommend in2tel as a service provider.
We have used them to provide phone numbers services to us for almost ten years. During that time, our business has grown significantly and in2tel has easily scaled its services to meet our demands. In addition, we facilitated critical services to HSE during the pandemic, and the phone services provided to Cpl by in2tel were absolutely critical to us. The systems and support services provided during this time were second to none, with no downtime or problems whatsoever.
Siptel finds in2tel to be an excellent company to deal with.
The in2tel helpdesk provides very knowledgeable and prompt assistance whenever called upon. in2tel’s support team are always available for troubleshooting and usually resolves issues on the first call.
The services provided by in2tel are extremely reliable and flexible to suit any customer’s needs. I would happily recommend in2tel to anyone.
Cloudline has been a telecoms reseller with in2tel since December 2020.
I can confirm that the level of support and assistance since we started with in2tel has been second to none from a sales, support, and tech point of view. Also, the full range of products that in2tel offers us means that we always have a solution for our customers and this has allowed us to scale our business.
I would have no hesitation in recommending in2tel to any telecom company looking to partner up with.
Kendlebell’s four offices have been customers of in2tel for 16 years now, right from day one of our operations.
We have found in2tel to be highly competent and very customer focused in that time. They have huge attention to detail and have been very supportive of our business from day one. I have no hesitation in recommending in2tel to any prospective customer.
Moving all our telecommunications to in2tel back in 2020 was the best decision we ever made.
in2tel made the transition from analogue handsets to a cloud solution as simple as they possibly could. From the time we placed the order to the installation the process was seamless. As we have a number of very busy pharmacies in various locations it was important that it was business as usual.
The product did exactly what they said it would do and much more.
They offered really good advice on how to save money on our line rental, which we were very happy to avail of.
Their response time on queries from the Helpdesk & Network team is second to none and I wouldn’t hesitate in recommending in2tel to anyone.