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The Cloud Phone System for SMEs
A powerful and user-friendly phone system designed for small to medium-sized businesses that offers all the features you to maximise the value of calls.
Its clean and simple interfaces allow users to quickly change device priority and call-forwarding rules based on their schedules or location.
Built-in features such as voicemail, auto-attendant, and ring strategies ensure calls are never missed.
Why Choose This PBX?
Never Miss a Call, in the Office, on the Road, or from Home!
Flip active calls seamlessly between your desktop and mobile devices without any interruption.
You can also forward calls to another number or device. Send calls directly to other team members or groups, or you can route calls to voicemail or an IVR.
Provide a Seamless Customer Experience
This phone system has many VoIP telephony and call management features that allow users to easily handle and manage incoming calls.
You’ll gain access to a complete arsenal of call features, including hold, transfer, conference, music on hold and switch, so you can direct callers without lowering the caller’s experience.
Phone System Integrations
Quickly connect other small business systems, such as CRMs and helpdesk software, to enhance your customer support. It can currently integrate with Salesforce, HubSpot, Zoho, Zendesk, Odoo, Bitrix24 and Microsoft Teams.
Create the ultimate unified communication tool that can handle voice, conferencing, call centre, and helpdesk tasks.
Quickly Access Your Voicemail and Call Recordings
Ensure you get all the essential call details with voicemail and call recording features. Recordings can be started from any incoming or outgoing call with just the click of a button.
All saved files are synchronised in real-time across the system so that you can access them from any device.
Gain Call Centre Capabilities For Your Office
Answer customer calls, speed up support, and easily track your call agent’s performance.
Visualise your calls on wallboards and queue panels. You can drag and drop to distribute calls to free agents.
Track and display your performance in real-time. See total waiting calls, call missed rate and SLA comparisons.
in2tel as a PBX Provider
Not only does our hosted PBX come with a fantastic set of call-handling features, but it also benefits from the in2tel phone network.
Our business phone network offers fantastic calling rates and excellent quality across Ireland. If you’d like to see if we can knock money off your existing phone bill, please feel free to accounts get in touch. We’ll review your bills and provide a straight-up answer, whether we can or not.
That’s right! All internal calls within the business are free. It doesn’t matter if you dial on a mobile, from your desktop, or on your handset; if the other user answers using the app, the call will be free.
Our network has been built with reliability in mind. It has multiple fail-safes and consists of three separate sites in Ireland. In the unlikely event that one or even two sites were to fail, a single site is enough to manage all of in2tel’s network traffic.
Phone System Features
Hosted in the Cloud, this system has many features to assist with call handling and monitoring. Individual features can be switched off if you need a more basic system.
We can now provide our Hosted PBX through Microsoft Teams!
Bring your phone system and collaboration tools under a single platform. You’ll have all the capabilities of a modern VoIP phone system, with the beautiful interfaces of the Teams platform.
Phone System FAQs
Can I keep my existing phone numbers?
Yes, we can move your phone numbers to our network. We can also provide new numbers if required.
What is the minimum requirement for users?
We can provide the phone system to only one user.
What devices does the system work on?
The application is available to all Apple and Android Mobiles. It also works on Windows and iOS computers.
Where can I find support for in2pbx?
What work conditions are this suitable for?
This virtual phone system is excellent for offices, remote working and multi-site offices. You can access the system from any of the mentioned devices above with an Internet connection.
What phone handsets are compatible?
Our system works with well-known manufacturers such as Yealink, Cisco, Fanvil, Polycom, Vtech and Snom. Handsets will need to be IP/VoIP handsets. in2tel can provide handsets for purchase or rental.