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Pay For What You Use

Don't pay for calls you're not going to use! Rather than pay extra for unused minutes, pay in2tel's low-cost rates and lower your monthly bill.

Starts from

€11*

User/Month

What you get:

  • Low Price Per Minute Calls
  • Voice, Conferencing, & Messaging
  • Automatic Call Routing
  • 100s of Call Features
business-phone-lines

Minutes Included

For peace of mind and to make sure you pay the same each month. This package includes all minutes to Irish and UK landlines and mobiles.

Starts from

€22*

User/Month

What you get:

  • Unlimited Mobile & Landline Calls*¹
  • Voice, Conferencing, & Messaging
  • Automatic Call Routing
  • 100s of Call Features

Cost shown does not include the required, one-time Professional Setup fee*. Unlimited calls (IRE and UK, landline and mobile) subject to our fair use policy. International calls are charged separately*¹

Business Phone System

Stop missing valuable calls and transform your customer service. Get the phone system built for better business communication.

Available on mobiles, computers, and handsets, it gives you the flexibility to perform everyday tasks while remaining in touch with your customers.

From €11 a user, per month

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Benefits

Pricing

Features

Resources & FAQs &

Contact

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Threshold-housing-logo
which-mortgages-logo
diamond-furniture-logo

Phone System Benefits

Never Miss an Opportunity!

Stay connected and in control, wherever you work:

  • Route Incoming Calls: Easily direct calls to groups (departments, office spaces), forward them to external numbers, transfer them to team members, or send them to voicemail or an auto-attendant.
  • Switch Active Calls: Instantly move live calls between your handset, desktop, and mobile device.
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Phone-System-Call-Features

Improve Caller Experience
and Staff Productivity

Manage high incoming call volumes effectively thanks to intuitive on-screen controls. Your staff can easily:

  • Place callers on hold professionally (with music). Use a full suite of call control features, including hold, transfer, conference calling, and call switching*, to enhance the caller journey.
  • Transfer calls to other departments, offices, or colleagues.

Integrate Your Phone System with Other Business Systems

Elevate your customer support instantly. Quickly link your favourite CRM and helpdesk software – including Salesforce, HubSpot, Zoho, Zendesk, Odoo, Bitrix24 and Teams. Provide faster, smarter service with integrated communication and a complete customer picture at your fingertips.

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Capture Every Call Detail Effortlessly

Never miss crucial information again. Our integrated voicemail and call recording features ensure you capture essential details from every conversation.

  • One-Click Recording: Easily record any incoming or outgoing call with a single click.
  • Always Accessible: Voicemails and recordings are instantly synchronised across all your devices.
  • Stay Informed: Access vital call details anytime, anywhere, ensuring your team is always up-to-date.

Unlock Call Centre Power

Handle calls like a pro, even during peak times. Transform your office into an efficient call-handling hub:

  • Smart Call Routing: Automatically distribute incoming calls to the right available team member, reducing wait times.
  • Real-Time Visibility: Monitor staff availability, current calls, and queue lengths instantly via a live dashboard.
  • Track Performance: Easily measure key metrics like missed calls, call rates, and SLA adherence to continuously improve your service.
  • Boost Efficiency: Speed up support and ensure no customer call gets lost in the shuffle.
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in2tel’s 5* Customer Support

On-site support

Engineers on-site to help get you started with your phone system.

24/7/365
critical support

We provide around-the-clock support for critical issues.

Irish and UK helpdesk

We have local experts who can guide you through issues or training.

Here to help

We’re available over the phone, live chat, email, or via the portal.

Reliable and Clear Phone Solutions

Reduce your bill60%

Our VoIP phone network offers fantastic calling rates and excellent quality across Ireland.

Free internal calls100%

All internal calls within the business are free across handset, mobile, or computer.

Outstanding reliability99.5%

Our network has been built with reliability in mind. It has multiple fail-safes and consists of three separate sites in Ireland. In the unlikely event that one or even two sites were to fail, a single site is enough to manage all in2tel’s network traffic.

Phone System Pricing

Pay As You Use

Don’t pay for calls you won’t use! Rather than paying extra for unused minutes, pay in2tel’s low-cost rates and lower your bill.

Starts at

€11.00

User/Month*

1 user minimum

What you get:

  • Low Price Per Minute Calls
  • Voice, Conferencing, & Messaging
  • Automatic Call Routing
  • 100s of Call Features

Set up fee:

*Cost shown does not include the required, one-time Professional Setup fee.

Minutes Included

This package includes all minutes to Irish and UK landlines and mobiles for peace of mind and to ensure you pay the same each month.

Starts at

€22.00

User/Month*

1 user minimum

What you get:

  • Unlimited Mobile & Landline Calls*²
  • Voice, Conferencing, & Messaging
  • Automatic Call Routing
  • 100s of Call Features

Set up fee:

*Cost shown does not include the required, one-time Professional Setup fee.

*² Unlimited calls (IRE and UK, landline and mobile) subject to our fair use policy. International calls are charged separately.

Phone System Features

Telephony Features
  • Auto Clip
  • Call Routing
  • Call Forwarding
  • Call Monitoring
  • Call Parking
  • Call Pickup
  • Call Recording
  • Call Flip
  • Call Switch
  • Call Transfer
  • Call Waiting
  • Caller ID
  • Conference Rooms
  • Speed Dial
  • Dial by Name
  • DNIS
  • DID (Direct Inward Dialling)
  • DND (Do Not Disturb)
  • DOD (Direct Outward Dialling)
  • CID-based & DID-based Call
  • Concurrent Registration for IP Phones

Business Features
  • Auto-attendant
  • Call Queue
  • Ring Queue
  • BLF Support
  • Operator Panel
  • Monitor Call Status
  • Monitor Presence Status
  • Drag & drop Dispatch Call
  • Advanced Call Control
  • Blocked & Allowed Numbers
  • Paging & Intercom
  • Customer Prompts
  • Distinctive Ringtone
  • Music on Hold
  • MOH Playlist & Streaming
  • PIN List
  • T.38 Fax
  • Remote Extensions
  • Business Hours & Holidays
  • Emergency Numbers
  • Emergency Notifications
  • CDR & Basic Reports

Call Centre
  • Switchboard-type Queue Panel
  • Real-time Metrics on Wallboard
  • SLA for Performance Measurement
  • Call Centre Reports
  • Queue Callback for Reduced Call Abandonment

Admin & Security
  • Web-based Management Portal
  • Graphical Dashboard
  • Auto Provisioning
  • Bulk Import & Export (Extension, Trunk, Route, Contacts)
  • Extensions Directory
  • Group & Organisation
  • User Role & Permissions
  • Operation Logs
  • Event Logs & Notifications
  • Backup & Restore
  • Troubleshooting
  • Remote Management
  • Hot Standby
  • Security:
  • SRTP & TLS Call Encryption
  • Password Policy Enforcement
  • Auto & Static Defence
  • IP Blocklist
  • Country Allow/Block List
  • Outbound Call Frequency Restriction

Unified Communications
  • Linkus UC Client
  • Web Client
  • Mobile Client (iOS & Android)
  • Desktop Client (Windows & macOS)
  • Google Chrome Extension
  • Native Contact Management
  • Presence
  • Audio Conferencing
  • WebRTC Audi Call
  • Function Keys on Web Client
  • CTI
  • Select & Dial with Hotkey on Desktop Client
  • Voicemail
  • Voicemail Transcription
  • Group Voicemail
  • Voicemail-to-email
  • Pop-up-URL
  • Microsoft Teams Integration
  • CRM and Helpdesk Integration
  • Headset Integration
Pricing

We can now provide our hosted PBX through Microsoft Teams!

Bring your phone system and collaboration tools under a single platform. You’ll have all the capabilities of a modern VoIP phone system, with the beautiful interfaces of the Teams platform.

Find out more
  • Calls delivered via the in2tel network
  • Additional in2tel services can be added
  • High-quality, low-cost calls
  • Packed with call features

Our Customers

in2tel was able to help our business adapt from an on-premises system to a cloud phone system, enabling us to continue to deliver our vital helpline for tenants experiencing housing problems whilst we worked remotely as part of COVID-19 public health restrictions.

Threshold

Stephen Large

We have been using their services for a year, we changed the entire telephone system in our office, which works very efficiently. The staff are always willing to help.

Kuwait Cultural Office

Resources

Phone System Overview

UC Overview

Mobile Calling Overview

Desktop Calling Overview

Call Centre Capabilities

Microsoft Teams Integration

Phone System FAQs

  1. Can I keep my existing phone numbers?

    Yes, we can move your business phone numbers to our network. We can also provide new numbers if required.

  2. What is the minimum requirement for users?

    We can provide this phone system to just one user!

  3. What devices does the system work on?

    The application is available to all Apple and Android Mobiles. It also works on Windows and iOS computers.

  4. Where can I find support for this system?

    Support documents can be found at in2tel Support.

    To report an issue, please send a detailed email to issue@in2tel.ie.

  5. What work conditions is this suitable for?

    This phone system is excellent for small businesses operating in an office, remote working, and multi-site offices. You can access the system from any of the mentioned devices above with an Internet connection.

  6. What phone handsets are compatible?

    Our system works with well-known manufacturers such as Yealink, Cisco, Fanvil, Polycom, Vtech and Snom. Handsets will need to be IP/VoIP handsets. in2tel can provide handsets for purchase or rental.

  7. Is this a hosted/Cloud phone system?

    Yes, the PBX hardware is in in2tel’s data centre. The system can be accessed through an application or web browser. All system maintenance and upgrades are included in the costs.

  8. What countries do you operate in?

    We currently supply this phone system in Ireland and the UK. We are taking steps to offer it in European countries soon.

  9. Is it suitable for my business size?

    Yes, the phone system caters for small businesses up to large enterprises.

  10. What is a VoIP phone system?

    VoIP (Voice over Internet Protocol) refers to the technology that allows voice calls to be made over the internet instead of traditional telephone lines (PSTN). This allows for lower costs, increased flexibility, scalability, access to advanced features, and integrations with other systems.

Let us Try Lowering Your Bills

If you’d like us to review your current phone bill. Please send it as an attachment to sales@in2tel.ie. We’ll have one of our experts give you an honest answer, and if we can save you money.

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