Company News & Blog

Call Centre

AI-Powered Customer Service: The Benefits and Challenges

Artificial Intelligence (AI) is transforming most industries, including telecoms. It’s providing businesses with more advanced streams of data that can be used to hone strategies, tools and analysis.

May 16, 2023

Hosted PBX

5 Amazing Phone System Automations for Small Business Success

In today's fast-paced business environment, small businesses need to stay agile and innovative. Adopting a modern, automated phone system is an excellent way to gain a competitive edge.

April 11, 2023

Phone Numbers

The Do Not Originate (DNO) List

ComReg has encouraged all telecoms operators in Ireland to implement DNO to protect Irish consumers and businesses.

March 2, 2023

Hosted PBX, SIP

Say Goodbye to FRA, PRA & BRA Phone Lines

The telecommunication industry is constantly evolving, and we are currently witnessing a significant shift towards digital and internet-based communication services.