5 telephony features that improve customer satisfaction
5 telephone features that will improve customer's satisfaction when calling your business.
Company News & Blog
4 Must-Have Communication Channels for Startups
This April, Google launched their Startup School for businesses across Ireland. The interactive courses are free every Wednesday and Thursday for the next five weeks…
Sales
Telecoms That Help Sales Teams Close More Deals As a sales professional, your time is valuable. Every minute you spend on administrative tasks is a…
in2tel Achieves ISO 9001:2015 Quality Management Certification
in2tel improves its compliance and processes with a transformed quality management system (QMS) that meets ISO 9001:2015 certification.
Genesys and in2tel Join Forces
Genesys has long been considered a global leader in Call Centre technology and now in2tel services are ready to be paired with the Genesys platform.
Ireland’s Non-Geographic Numbers Explained
An explanation of each of the non-geographic numbers (1850, 1890, 0818 and 076), affected by Comreg's changes.
1850, 1890, & 076 Phone Numbers, No Longer Work
Comreg is making two important changes to NGNs that will both be in place by 2022.
Remote Working Solutions and Telecoms
The Evolution of Remote Working Solutions The world has seen a paradigm shift in work culture since 2020, with remote working becoming the new norm.…
What is an IP Phone System? How it works
For decades traditional analogue phone systems have been used by businesses. While the technology in the handsets and the PBX (private branch exchange) has improved,…