A Guide to Bring Your Own Carrier (BYOC)
Are you managing a contact centre or a business with a complex…
Category SIP Trunks
SIP Trunks articles, case studies and use cases from in2tel, the Small Business Irish Network.
Business Startups: Channel Partnerships in Telecoms
The Irish telecom sector offers significant growth potential for new businesses. Starting…
Call Analytics: Gain Value From Phone Calls
Whether it’s a sales inquiry, a support request, or a simple conversation, each phone call can significantly impact your business.
The UK ISDN & PSTN Switch Off
The UK ISDN switch-off is scheduled for December 2025. If you have not switched to a modern phone line or system, you may completely lose your phone communication after this date.
Say Goodbye to FRA, PRA, & BRA Phone Lines
The telecommunication industry is constantly evolving, and we are currently witnessing a significant shift towards digital and internet-based communication services.
How Do I Receive Calls Through Microsoft Teams Phone?
Microsoft Teams can now work as a full communication platform. It can…
5 telephony features that improve customer satisfaction
5 telephone features that will improve customer's satisfaction when calling your business.
Sales
Telecoms That Help Sales Teams Close More Deals As a sales professional,…