Call Analytics: Every Phone Call Matters
Whether it’s a sales inquiry, a support request, or a simple conversation, each phone call can significantly impact your business.
SIP Trunks
SIP Trunks articles, case studies and use cases from in2tel, the Small Business Irish Network.
The UK ISDN & PSTN Switch Off
The UK ISDN switch-off is scheduled for December 2025. If you have not switched to a modern phone line or system, you may completely lose your phone communication after this date.
Say Goodbye to FRA, PRA, & BRA Phone Lines
The telecommunication industry is constantly evolving, and we are currently witnessing a significant shift towards digital and internet-based communication services.
How Do I Receive Calls Through Microsoft Teams Phone?
Microsoft Teams can now work as a full communication platform. It can now be used to receive external calls to…
5 telephony features that improve customer satisfaction
5 telephone features that will improve customer's satisfaction when calling your business.
Sales
Telecoms That Help Sales Teams Close More Deals As a sales professional, your time is valuable. Every minute you spend…
VoIP Providers – How to Choose the Best One?
We've listed a few things to consider when looking for the best VoIP phone provider.
Disaster-Proof Your Telephony: Solutions for Business Continuity
A look at how SIP Trunking and its features can improve continuity plans across a business.