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Everything About Ireland’s PSTN & ISDN Switch-Off

Here is a quick summary of what is happening:

  • Old telephone technologies (PTSN & ISDN) will be retiring
  • VoIP (Internet Telephony) is the replacement
  • The official announcement will come from ComReg
  • Businesses must move off their old technology or risk losing their voice communications
  • We’ll keep this page updated with any further news

Telecommunications in Ireland are undergoing a significant transformation. The shift from ISDN (Integrated Services Digital Network) and PSTN (Public Switched Telephone Network) to VoIP (Voice over Internet Protocol) marks the end of an era.

This transition affects businesses and individuals alike, promising improved services and new opportunities. Let’s explore what this change means and how it will impact you.

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What is PSTN?

PSTN stands for Public Switched Telephone Network. The traditional telephone system has been used for over a century. PSTN uses circuit-switched technology to connect calls through a network of copper wires and switches. This system has been reliable and widespread, serving as the backbone of voice communication for decades.

What is ISDN?

ISDN is a set of communication standards that allow simultaneous digital transmission of voice, video, data, and other network services over traditional phone lines. Introduced in the 1980s, ISDN was revolutionary. It provided better voice quality and faster data transmission compared to analogue systems. For years, businesses relied on ISDN for their phone and data needs.

Why PSTN and ISDN are Being Phased Out

Despite their historical significance, PSTN and ISDN are now considered outdated.

The technology has not evolved significantly, and maintaining the infrastructure is costly. Modern alternatives like VoIP offer more flexibility, better features, and lower costs.

Telecom providers worldwide are retiring PSTN and ISDN services. In Ireland, this phase-out is well underway, with a complete shutdown expected soon.

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How to Prepare for the Transition

The transition from PSTN and ISDN to VoIP is a gradual process. Telecom providers in Ireland have already started phasing out PSTN and ISDN services. It is worth planning your move away from traditional services before the end-of-life panic that may take place.

  1. Evaluate Your Current System – Assess your current setup. Identify what services and features you rely on. This will help you understand your needs when switching to VoIP.
  2. Choose a VoIP Provider – Research and select a VoIP provider that meets your requirements. Consider factors such as cost, features, reliability, and customer support.
  3. Upgrade Your Internet Connection –VoIP requires a stable and fast internet connection. Ensure your broadband service can handle the increased data usage. It would be best to upgrade your internet plan.
  4. Plan the Transition – Work with your chosen VoIP provider to plan the transition. They can help you set up the new system, train your staff, and ensure a smooth changeover.
  5. Test the New System – Before entirely switching, test the VoIP system to ensure it works correctly. Most providers will allow a trial or demonstration of their services. Address any issues that arise during the testing phase.

The Benefits of VoIP Comms

Cost Savings

VoIP is generally cheaper than PSTN and ISDN. Calls, especially long-distance and international, are more affordable. Businesses can save significantly on phone bills.

Flexibility

VoIP is not tied to a specific location. You can make and receive calls anywhere with an internet connection. This is ideal for remote work and businesses with multiple locations.

Advanced Features

VoIP offers a range of features that PSTN and ISDN cannot match. These include video conferencing, voicemail to email, call forwarding, and more. Such features can enhance productivity and communication.

Scalability

Adding new lines or features with VoIP is easy and quick. There is no need for additional physical infrastructure. This makes VoIP perfect for growing businesses.

FAQs About the ISDN Switch-off

When is the PSTN Switch Off in the Ireland?

No official date has been announced yet. We expect it to be within the next few years.

What Will Happen to Old Phones?

If you have not switched to a modern phone line or system, you may completely lose your phone communication after this date.

What Other Business Systems Could Be Affected?

Fax machines are most likely to be impacted; however, older CCTV systems and alarms that run on ISDN could also be affected.

What Services Can I Switch to?

A VoIP Phone Line or a Phone System will suit most businesses.

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Why Choose in2tel for VoIP?

Choosing in2tel for your VoIP needs means partnering with a trusted telecom provider with 19 years of experience in Ireland. Our outstanding customer service record speaks for itself, as we prioritise your satisfaction and ensure seamless communication solutions.

Unlike many other VoIP providers, we fully own our own network, which allows us to maintain high-quality audio and reliability while keeping costs low. It also allows us to offer a wide range of customisable services and features that other providers cannot.

Let us help you transition smoothly to VoIP and experience the difference a dedicated, experienced provider can make.

Impact on Businesses

Businesses will benefit greatly from the switch to VoIP. The cost savings alone can be substantial. Additionally, the advanced features offered by VoIP can enhance communication and collaboration. Remote work becomes more feasible, as employees can stay connected from anywhere. Businesses can also scale their phone systems quickly as they grow.

  1. Assess your current setup. Identify what services and features you rely on. This will help you understand your needs when switching to VoIP.
  2. Research and select a VoIP provider that meets your requirements. Consider factors such as cost, features, reliability, and customer support.
  3. VoIP requires a stable and fast internet connection. Ensure your broadband service can handle the increased data usage. It would be best to upgrade your internet plan.
  4. Work with your chosen VoIP provider to plan the transition. They can help you set up the new system, train your staff, and ensure a smooth changeover.

Overcoming Common Concerns

  1. Call Quality – Some worry about call quality with VoIP. Modern VoIP systems provide excellent call quality, often better than traditional phone lines. A good internet connection is essential.
  2. Reliability – Reliability is another common concern. VoIP is highly reliable, but it does depend on your internet connection. To avoid issues, ensure you have a stable and fast broadband service.
  3. Security – Security is crucial for any communication system. VoIP providers use encryption and other security measures to protect your calls and data. Choose a reputable provider with robust security protocols.