in2tel Completes Full Transition to VoIP
in2tel finalises the migration of its final interconnect to Voice over Internet Protocol (VoIP) technology.
Company News & Blog
Response to Irish Telecom Hacking Campaign & Important Partner Advisory
You may be aware of the recent hacking that targeted Irish telecom companies last Friday. This well-coordinated and significant assault served as a stark reminder of the evolving cyber threats we face.
Voice-to-Text in Businesses and Contact Centres
Think of Voice-to-Text as a digital assistant. It can record key points from meetings. It can transcribe customer service calls in real time.
AI in the Contact Centre
Artificial Intelligence (AI) is transforming most industries, including telecoms. It’s providing businesses with more advanced streams of data that can be used to hone strategies, tools and analysis.
5 Phone System Features Every Business Would Benefit From
In today's fast-paced business environment, small businesses need to stay agile and innovative. Adopting a modern, automated phone system is an excellent way to gain a competitive edge.
The Do Not Originate (DNO) List
ComReg has encouraged all telecoms operators in Ireland to implement DNO to protect Irish consumers and businesses.
A Guide to Cloud PBXs
A hosted, Cloud or virtual PBX are all names given to a phone system that has no on-site installation within a business.
Say Goodbye to FRA, PRA, & BRA Phone Lines
The telecommunication industry is constantly evolving, and we are currently witnessing a significant shift towards digital and internet-based communication services.
0818 Numbers – Everything You Need To Know
0818 is a national number range businesses use to create a national presence. Calling these numbers incurs a standard landline charge, that will be included in monthly minutes and free landline call packages.