The Power of Softphones: Streamlining Communication for Business and Staff


Softphones are a software-based application often found as part of a phone system that enables staff to make and receive calls and conduct meetings using just their computer or mobile device. By integrating with your existing business communication tools, softphones can enhance the way your employees communicate and collaborate, leading to improved productivity and increased job satisfaction.

Shared contacts across the company

Most softphones will provide a shared contact database, allowing you to search for contacts within the application. This can be very useful in large organisations when working on projects with stakeholders you may not have met before. Another benefit is that all employees will have up-to-date contact details across the company, which can be hard to share.

Flexible Work Options for Increased Productivity and Job Satisfaction

Softphones offer flexible work options for staff, making it easier for them to work from anywhere, at any time. This can improve job satisfaction, as staff are no longer tethered to a specific location and can work in a way that suits their individual needs. The ability to work from home, at a coffee shop, or while travelling, can increase staff productivity and lead to a better work-life balance.

in2tel’s Cloud phone system has a softphone application. Using this softphone, you gain access to a large range of settings that link your desk phone’s ‘IP Phone’, your mobile, and your desktop.


Cost-Effective Solution for Small and Large Businesses

Softphones can be a cost-effective solution for businesses of all sizes. By using software rather than hardware, businesses can save money on expensive desk phone systems and avoid ongoing maintenance costs. Softphones also offer scalable options, so businesses can easily add or remove lines as their needs change.

Improved Call Quality and Increased Security

Softphones offer improved call quality compared to traditional desk phones, with clearer sound and fewer dropped calls. They also provide increased security, as calls and data are transmitted over a secure internet connection. With softphones, businesses can feel confident that their confidential information is protected, and that their communication is secure.

Say Goodbye to Desk Clutter and Hello to Streamlined Communication

Softphones require no infrastructure in an office. Gone are the days of needing a separate desk phone and headset for work calls.

With softphones, staff can use their computer or mobile device to make and receive calls, eliminating the need for multiple devices and reducing desk clutter. This not only declutters the workspace but also increases mobility, allowing staff to take calls and participate in meetings from anywhere with an internet connection.

Invest in the Future of Business Communication

Investing in softphones is investing in the future of business communication. They offer a convenient and efficient solution for streamlining communication and collaboration for businesses and staff. With improved call quality, increased security, and integration with existing business tools, softphones provide a cost-effective solution for businesses looking to stay ahead of the curve.

In conclusion, softphones provide a multitude of benefits for both businesses and staff. From reduced desk clutter and increased mobility to improved call quality and increased security, softphones offer a cost-effective solution for streamlining communication and collaboration. Invest in the future of business communication and take your employees’ communication to the next level with softphones.