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in2pbx: Intercom & Paging
The Paging and Intercom features allow you to make an announcement to a group of extensions. The called parties do not need to pick up the handset, as the audio will be played via the phone’s speakers.
Set up 1-Way Paging
Paging is used to announce the speakerphone to a phone or group of phones. The called parties will not ring but answer immediately into speakerphone mode.
About this task
Note: Paging is typically one way for announcements only.
Procedure
- Go to Settings > PBX > Call Features > Paging/Intercom, click Add.
- Set a 1-Way paging group.
- Number: Use the default or specify an number for the paging group.
- Name: Enter a name for the paging group.
- Type: Choose 1-Way Paging.
- Dial * to Answer: If this option is checked, the paging group members can dial
*to talk to the paging initiator. Note: When a member dials*, the group announcement will terminate, and the member who dials*can have a private call with the paging initiator. - Member: Choose the group members to the Selected box.
- Click Save and Apply.
Results
When you dial the paging group number, the members in the group will hear the announcement.
Set up 2-Way Intercom
2-way intercom is used to make a multi-party conference. The called parties will automatically answer the call into speakerphone mode and join the conference.
About this task
Note: The intercom allows all users in the group to talk and be heard by all.
Procedure
- Go to Settings > PBX > Call Features > Paging/Intercom, click Add.
- Set a 2-Way intercom group.
- Number: Use the default or specify a number for the intercom group.
- Name: Enter a name for the intercom group.
- Type: Choose 2-Way Intercom.
- Dial * to Answer: If this option is checked, the intercom group members can dial
*to talk to the intercom initiator. Note: When a member dials*, the group announcement will terminate, and the member who dials*can have a private call with the intercom initiator. - Member: Choose the group members from the Selected box.
- Click Save and Apply.
Results
When you dial the intercom group number, the members in the group will automatically join the conference by speakerphone mode.
Set up 1-Way Multicast Paging
The PBX has a default email template for Voicemail to Email. You can edit the template according to your needs.
- Go to Settings > System > Email > Email Template, click
beside Voicemail to Email. The description of variables and the default email contents are displayed.
- Edit the email subject and email contents. Note: The variable names are unchangeable.
- Click Save and Apply.
Make an Announcement to a Specific User
Extension users can dial the intercom feature code to make an intercom to a specific extension, the called party can respond immediately without picking up the handset.
About this task
The default Intercom feature code is *5.
Note: In this way, the audio is two way, both the caller and called party can hear each other.
Example
Extension user 2000 makes an intercom call to extension user 1000.
- Dial
*51000on the phone of extension 2000. The call on extension 1000 will be answered automatically.
To raise a ticket for in2pbx, please email issue@in2tel.ie.