Elevating Customer Experience (CX) with 8×8 Contact Centre
In today’s competitive landscape, customer experience (CX) is no longer just a buzzword; it’s a critical differentiator that can make or break a business. Customers…
Company News & Blog
Beyond Skype: Find Your Perfect Business Number
Did your business previously use a generic Skype number? In today’s competitive landscape, your phone number is a critical part of your brand identity. It’s time to move beyond basic solutions and choose a professional, flexible, and powerful alternative.
What’s the True Cost of Missed Calls?
In business, every call counts. Whether it’s a new customer inquiry, a support request, or a sales opportunity, missing a call can mean losing revenue…
in2tel Launches On-Call Rota Service
In today’s fast-paced business world, ensuring customer support teams are always available when needed is essential. That’s why in2tel is excited to announce the launch…
in2tel Launches New Customer Portal
We are excited to announce the launch of our new and improved customer portal. This upgrade marks a significant advancement over our previous portal, bringing you a more streamlined and user-friendly experience, many new features, and a central hub for all your telecommunications.
Making the Move from Blueface to in2tel
Blueface is officially shutting down its services in October. If you're seeking a new provider that can offer a smooth transition and continue delivering reliable service, look no further than in2tel.
Call Analytics: Gain Value From Phone Calls
Whether it’s a sales inquiry, a support request, or a simple conversation, each phone call can significantly impact your business.
Ireland’s PSTN & ISDN Switch-Off
Telecommunications in Ireland are undergoing a significant transformation. The shift from ISDN (Integrated Services Digital Network) and PSTN (Public Switched Telephone Network) to VoIP (Voice over Internet Protocol) marks the end of an era.
7 Benefits of a Hosted PBX
Here’s a list of seven reasons why having a Hosted PBX provider manage your phone system may have more benefits than you expected.