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Business VoIP Solutions
VoIP is the modern method of making a telephone call. Instead of using an old PSTN connection, VoIP technology allows you to send voice, video, and data connections over your broadband connection. This not only provides fantastic call quality, but monthly phone bills are a fraction of what they used to be.
Business VoIP solutions allow an extensive range of call features, that used to be only available to large enterprises. It allows staff to work and communicate from anywhere with the Internet, without the need for a fixed location. Below you can find some of the VoIP solutions in2tel offers.
Core VoIP services
What is business VoIP?
Voice over IP is a method used to send communications and multimedia over Internet Protocol (IP) networks. A simple example of this is using the WhatsApp or Teams applications to make phone calls and send images. While the technology behind the scenes is quite complex, VoIP providers such as in2tel create business applications such as phone systems, call management software, and softphones to make communication simple for the end user.
What features can VoIP offer?
- Audio calling
- Business system integrations
- Interactive voice response (IVR)
- Call recording
- Over the phone payments
What is VoIP?
Will VoIP save me money?
Benefits of using VoIP services
Higher first call resolution percentages
Advanced customer self-service options
Greater team mobility and flexibility
Increased team output and a more evenly distributed effort
Improved processes as a result of automation and AI
Increased customer satisfaction
Detailed insight into agent, department, and overall call centre activity via analytics
Higher levels of customisation and personalisation
Reliability of VoIP phone service
How much does it cost to install VoIP?
As VoIP is delivered through a broadband connection, there is no infrastructure requirements and therefore installation is a quick process on the provider’s network.
Costs are usually dependent on the number of call features, number of users, and overall size of the deployment.
VoIP network requirements
Let’s get in touch!
If you’d like us to review your current phone bill. Please send it as an attachment to email@example.com. We’ll have one of our experts give you an honest answer and if we can save you money.