in2tel Phone System Features

Explore the most sought-after VoIP features to learn what they are and how they function. With in2tel’s business phone system, you get everything you need in one straightforward package. Click on the links below to discover more about each feature.

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Telephony Features

  • Auto Attendant
  • Call Forwarding
  • Call Pickup
  • Call Waiting
  • DID
  • DOD
  • Ring Group
  • User Portal
  • AutoCLIP
  • Call Logs
  • Call Recording
  • Caller ID
  • DISA
  • Follow Me
  • SIP Forking
  • Speed Dial
  • Call Back
  • Call Monitor
  • Call Routing
  • CDR
  • DND (Do Not Disturb)
  • IVR
  • SIP Trunking
  • Call Flip
  • Call Parking
  • Call Transfer
  • Dial by Name
  • DNIS
  • Music on Hold
  • SLA

Business Features

  • Operator Panel
  • BLF Support
  • Boss-Secretary
  • Multisite Interconnect
  • Feature Code
  • Desk Phone Control (CTI)
  • Paging
  • Time Conditions
  • Voice Prompt
  • Remote Access Service
  • Intercom
  • Hot Standby
  • System Prompt
  • Hot Desking
  • Emergency Number
  • LDAP
  • Function Keys
  • Disaster Recovery
  • Fraud Protection
VoIP Phone System Features | in2tel

Available over Handset, Mobile, Desktop, and Browser

Easily manage your working day, by being able to take calls on any device. You can route calls to another device, person, or number, based on your schedule.

Unified Communications Features

  • Mobile, Desktop, Web Apps
  • Chrome Extension Softphone
  • Omnichannel Messaging
  • Voicemail to Email
  • Voicemail Transcription
  • Fax to Email
  • SMS Text Messaging
  • SMS to Email
  • WhatsApp Integration
  • Audio
  • Conference
  • Contacts Management

Call Centre Features

  • ACD
  • Queue Panel
  • Skill-based Routing
  • Priority Queue
  • Wallboard
  • CRM Integration
  • Call Queue
  • Queue Callback
  • Self-service IVR
  • Message Queue
  • SLAs
  • Coaching & Monitoring
  • Call Centre Reports

Security & Admin Features

  • TLS encryption/SRTP
  • Number Allowlist
  • Number Blocklist
  • 2FA (Two-factor Authentication)
  • Firewall
  • IP Blocklist
  • Single Sign On
  • Session Border Controller (SBC)
  • Administrator Portal
  • User Permissions
  • Event Logs & Notifications
  • Help Centre
  • Call Reports
  • CDR
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Set Up a Demo with in2tel

If you’d like to see our phone system in action, we can set up a demo showcasing any of the above features you would like to see.

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