in2pbx: Manage Calls on Your Extension

Block Incoming/Outgoing Numbers

You can log in to the Extension User Portal to add a blacklist to block incoming numbers from calling your extension and restrict calling undesired outgoing numbers from your extension. If your PBX administrator has added a global blacklist for all users, the global blacklist will be displayed on your Blacklist page.

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  1. Go to Me > Blacklist/Whitelist > Blacklist, click Add.
  2. On the Add Blacklist page, set the blocked numbers.
    • Name: Set the blacklist name.
    • Number: Enter the blocked numbers. Note: Besides entering specific numbers, you can also use patterns to block a range of numbers. For example, entering 18. will block the numbers that start with digits 18.
    • Type: Select the type of blocked numbers.
      • Inbound: The blocked numbers could not reach your extension.
      • Outbound: You cannot call the blocked numbers.
      • Both: You cannot call the blocked numbers and the blocked numbers could not reach your extension.
  3. Click Save and Apply.
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Add Trusted Incoming Numbers

For example, if you are the boss of your company, you may want to receive a call from your secretary only. In this scenario, you can set the secretary’s number as the only trusted incoming number.

  1. Go to Me > Blacklist/Whitelist > Whitelist, and check the option Whitelist Only. Note: All the incoming calls will be blocked, only the trusted numbers can reach your extension.Add-trusted-Incoming-Numbers-in2pxbx-1
  2. Click Add.
  3. On the Add Whitelist page, set the trusted numbers.Add-Trusted-Incoming-Numbers-in2pbx-2
    • Name: Set the whitelist name.
    • Number: Enter the trusted numbers.
    • Type: Select Inbound.
  4. Click Save and Apply.

If you want to receive only trusted incoming calls, you can log in Extension User Portal to set trusted incoming numbers.

To raise a ticket for in2pbx, please email issue@in2tel.ie.

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