Need to Move From Blueface?
Make the switch to us for a seamless and hassle-free transition, ensuring best-in-class service and support.
Call: 1800 91 1800
Make the switch to us for a seamless and hassle-free transition, ensuring best-in-class service and support.
Call: 1800 91 1800
Once the CC4Win application has been loaded on to the agents PC, you will need to locate the following icon:
Please double click on this icon and the following will show (if the auto-login is not a ticket). Click on the blue Sign In button.
Once logged in, the screen will open with various widgets showing
Note: You may need to resize your screeng
Note: At this stage the Agent cannot make or receive calls as they in a Logged out status.
You will need to locate the In / Out widget and press the Login box
This will make the In / Out status turn Green and the wall board will also reflect the new status of the agent.
Now the agent can make and receive calls.