Business Startups: Channel Partnerships in Telecoms

In business, “the channel” is how a product or service moves from the company that produces it to the customer who uses it. It’s the network of other businesses or people that help sell and deliver things.

This approach means you don’t need huge initial infrastructure investments. Instead, you can immediately use existing networks and resources. This allows you to deliver critical services and build consistent, recurring revenue.

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Voice over IP (VoIP)

• What it is: Phone calls made using your internet connection, not a traditional phone line.
• Why businesses use it:
  • Saves money on calls.
  • Lets you make calls from anywhere with internet.
  • Easy to add/remove lines and has extensive call feature capability

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Contact Centre

• What it is: A system that manages all the ways a company talks to its customers when volumes are high (phone, email, chat, social media).
• Why businesses use it:
  • Makes customer service better by letting customers choose how they contact you.
  • Helps staff handle more customer questions efficiently.
  • Gives the company a clear picture of customer interactions.

Unified Communications (UC)

• What it is: Puts all your business communication tools (calls, chat, video meetings) into one single app or platform.
• Why businesses use it:
  • Employees work faster because all tools are in one place.
  • Teams collaborate better, even remotely.
  • Can save money by combining different communication services.
  • Let employees work from anywhere using any device.

Developing telecom infrastructure independently requires considerable capital, long timelines, and specialised expertise. A channel partnership bypasses these challenges. It gives you immediate access to operational networks and technologies.

This model suits new IT solution providers, managed service providers (MSPs), and value-added resellers (VARs) looking to expand their service offerings.

A successful channel partnership for a telecom startup relies on specific provisions from the provider.

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With a strong channel partnership, you can focus on core business functions.

Making money as an in2tel partner is simple. in2tel offers two main ways to partner: a reseller program and a referral program.

With a reseller program, in2tel charges you a fixed, low wholesale rate for all services. You know your costs. Your profit comes from the extra amount you charge your customers. You decide the final price for all services you sell. The money left after paying in2tel’s rate is your direct profit.

This flexible pricing lets you adjust your prices to fit the market. This helps you make the most money from every service.

Talk to Sales

The referral program is simply referring leads to in2tel; if the lead is qualified by in2tel, you get paid.

The channel partner model inherently supports scalable growth and long-term sustainability for a telecom startup.

Choosing in2tel means gaining a dedicated partner. We are a leading VoIP provider in Ireland, known for one of the best business phone networks. We have over 70 partners, most of whom have been with us for many years. We focus on providing high-level customer service and support directly to you.

Cloudline has been a telecoms reseller with in2tel since December 2020.

I can confirm that the level of support and assistance since we started with in2tel has been second to none from a sales, support, and tech point of view. Also, the full range of products that in2tel offers us means that we always have a solution for our customers, and this has allowed us to scale our business.

Cloudline
John Redmond

We make a clear promise: we will never directly approach or acquire your customers. Your client relationships remain yours.

We ensure efficient and reliable payment processes. You will receive your earnings promptly.

Our advanced billing platform can handle all customer invoicing for you. This streamlines your operations and saves you time.

Partner with in2tel for dependable service and a clear path to profit.