Microsoft Teams Direct Routing

Receive and make high-quality, low-cost calls through Microsoft Teams. Calls will be routed from your business numbers directly to your staff’s desktop and mobile applications.

Remove the need for multiple communication platforms and turn Teams into your sole application for both internal and external communications.

Unusual configurations? Not a problem. The in2tel network and our highly-skilled engineers specialise in bespoke setups.


Teams routing with in2tel

in2tel is a leading SIP trunk provider in Ireland and the UK. Our knowledge and experience in complex SIP installations mean that we are a perfect partner to go with your Teams telephony platform. The in2tel network provides high-quality call delivery and resilience with multiple automatic failovers built-in. It’s carrier-grade infrastructure that’s independently owned by in2tel.

What is direct routing?

Using a SIP trunk to route calls, in2tel will create a backbone of network connections, ensuring calls are always delivered and sent. Microsoft Teams will be the interface to make and receive calls.

Is their a big initial cost?

There is no infrastructure required to run calls through Teams. You’ll need an Office 365 license, and we’ll charge a setup fee. Updates and support will be included in your monthly costs.

Can I reduce my monthly phone bill?

We offer fantastic call rates through SIP Trunking. We always aim to significantly lower your monthly phone bill, and if we can’t, we’ll say. Internal calls through teams are free, no matter how far the distance.


Built for reliability and security

Carrier-Grade Quality

Tier-1 interconnects and a private MPLS fibre backbone minimises hops on the public internet.

99.999% Uptime SLA

Redundant multi-cloud infrastructure and carrier independence eliminate downtime.

Unmatched Security

Encryption options for signalling (TLS) and media (SRTP/ZRTP) ensure your communications are secure.

Direct Routing Features

Teams application

The most-used business collaboration tool. The Teams app offers, messaging, video calling, conferencing, Office 365 integration, and now routing!

Inbound & outbound calls

Receive and make high-quality calls through the Teams application, on mobile or desktop, as you would with a normal handset.

Direct numbers

Choose from a variety of phone number ranges that can be called from outside of the business through the Microsoft Teams interface.

Company directory

Gain easy access to a full company directory. Simply click on an employees’ name to bring up a call menu.

Speed dial

Add internal and external contacts to a speed dial list. Simply click on the contact’s initials to start a call.

in2tel network

Have the full power of the in2tel network behind your calls, with disaster recovery and fraud protection built-in.

Our Teams offering

Microsoft Teams

Take a look at everything we can offer in terms of Teams integration.

Cloud PBX + Teams

Teams as a phone system

Combine our Cloud phone system with Microsoft Teams.


Combine network services

Teams with call management

For businesses with a large number of inbound or outbound calls.


Low cost phone numbers

Business Phone Numbers

Choose from a wide range of area code or national number options.


What we can offer

in2tel services

See our full range of telephony services and solutions.

Our customers


Bringing intelligence to telecoms

You can talk to us through live chat, by phoning our freephone number 1800 91 1800, emailing or by heading to the contact form.

in2tel is a telecoms carrier and solutions provider

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