This voicemail solution is part of the in2tel phone system.

With the in2tel Phone System’s Omnichannel Messaging and SMS integration, you can send, receive, and manage all your business SMS and MMS messages directly from your Mobile, Desktop, or Web application. This allows you to handle messages from anywhere and on virtually any device. Say goodbye to employees using personal phone numbers—communicate professionally with customers using your business number. Easily deliver SMS-based customer services, such as appointment confirmations, reminders, and promotions.

Enable employees to manage business calls and SMS messages in a single, user-friendly app. This eliminates the need to switch between separate phone and messaging applications, providing a unified and seamless experience.

Benefit from ready-to-use SMS trunk integration with trusted providers such as in2tel, Twilio, Telnyx, Bandwidth, Flowroute, VoiceMeUp, and SIPTRUNK. Alternatively, create custom integrations using our General Integration Template (Trunk SMS API) for ITSPs.

Incoming messages are automatically linked to the relevant contacts, enabling agents to deliver personalised support. This simplifies communication and enhances customer service efficiency, resulting in a better overall experience.

For situations requiring immediate or more complex responses, agents can effortlessly escalate to a voice call with a single click, enabling real-time communication and tailored customer support.

Retrieve past chats effortlessly for compliance, dispute resolution, or reference. Automatic backups and cleanup optimise storage and maintain data security.