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The Phone System for Small Businesses
A powerful and user-friendly phone system specifically designed for small to medium-sized businesses, offering all the features you need to keep your communication running smoothly.
Greet customers with a professional and friendly voice that will guide them directly to the right person. Users can quickly change device priority and call-forwarding rules based on their schedules.
Make sure customers always find a response. Built-in features such as voicemail, auto-attendant, and ring strategies ensure calls are never missed.
Our Phone System is now Available Using Microsoft Teams
in2pbx is now available through one of the most used business tools of 2022, Microsoft Teams. Bring your phone system and collaboration tools under a single platform. You’ll have all the capabilities of a modern phone system, with the beautiful interfaces of the Teams platform.
Work from any Location and any Technology
You can send incoming calls to another extension, any chosen number, an IVR, voicemail, ring group or queue.
Effortlessly Manage Your Business Communications with Advanced Features and Flexibility
Mobile & Desktop App
A mobile and desktop softphone that provides the phone system’s in-office experience and powerful collaboration features.
Create personalised greeting messages and get notified immediately when received.
Have your voicemails automatically converted to email and sent to a destination of your choice.
Relocate existing telephone calls to the appropriate department, agent, or phone, using a transfer button.
Do Not Disturb (DND)
When active, any incoming calls will be blocked for that extension and the call will be passed to the group.
Put a call on hold at one telephone set and continue the conversation from any other telephone set.
Record every detail of each inbound and outbound call, including CLIs, DDIs, and the corresponding agents.
Organise your extensions in a variety of ring strategies, so that incoming calls are always answered.
Choose where calls go after your office closes or on weekends.
Log in to any phone and instantly have access to your extension, voicemails, contacts and other settings.
Computer Telephony Integration
Control your physical handset from your computer. You can dial and use any of the phone system’s features with a few clicks of a mouse.
Music on Hold
Plays a choice of music over the phone, while a caller is on hold.
Used to manage lists of PIN codes that can access restricted features such as outbound routes.
Allowed & Not Allowed
Numbers in Allowed can call in or be called. Not Allowed is used to block incoming and outgoing calls.
Use the phone system through your car’s Bluetooth for safe, hands-free driving.
Cloud Phone System Benefits
The Phone System Built for Reliability and Security
Tier-1 interconnects and a private MPLS fibre backbone minimises hops on the public internet.
Redundant multi-cloud infrastructure and carrier independence eliminate downtime.
Encryption options for signalling (TLS) and media (SRTP/ZRTP) ensure your communications are secure.
All the features included in the Essential package are included with in2pbx Plus.
Take the pressure off your agents by routing calls to the correct department, before the customer reaches a person!
Upload music or voice audio files for when callers are left on hold.
Listen in on agents’ calls in real-time or record for later retrieval to improve agent performance.
Answer a call on another extension in your designated group by pressing a soft key or entering a short code.
Callback will hang up the caller and call them back so that they are directed to the selected destination.
Turn numbers into short codes, reducing the need to look up and dial long-form phone numbers.
Enable multiple on-site and outside callers to participate simultaneously in password-protected conference calls..
The in2tel Network
Not only does in2pbx come with a fantastic set of call-handling features, but it also benefits from the in2tel network.
Reduce your phone bills up to50%
The in2tel network offers fantastic calling rates with great call quality. If you’d like to see if we can knock money off your existing bill, get in touch. We’ll review your bills and provide a straight-up answer, whether we can or not.
Free internal calls100%
That’s right all internal calls within the business are free. It doesn’t matter if you dial on a mobile, from your desktop, or on your handset, if the other member answers using the in2pbx app the call will be free.
The in2tel network has been built with reliability in mind. It has multiple fail-safes and consists of three separate sites. In the unlikely event, that one or even two sites were to fail, a single site is enough to manage all of in2tel’s network traffic.
Cloud Phone System Packages
Choose from two packages, the Essential package comes with the tools suitable for most businesses, with Plus additional call handling and monitoring features.
Do not Disturb (DND)
Music on Hold
Allowed & Not Allowed Numbers
+ Essential Features
Auto Attendant / IVR
Our Customers Love our Phone System!
We, in Arthritis Ireland, are delighted with the service and support provided by the team in2tel. They have allowed our national helpline service to grow during the pandemic when our community were particularly anxious and looking for support and information.
On the rare occasions that we have a technical problem with the app or an extension, the help team resolve it immediately and with the minimum of fuss.
Threshold has been working with in2tel for the past couple of years. They were able to help us adapt very quickly from a fixed phone system to a cloud-based phone system which enabled us to continue to deliver our vital helpline for tenants experiencing housing problems whilst we worked remotely as part of COVID-19 public health restrictions.
During this time the team were very supportive in terms of building the system to meet our needs and also the excellent customer service provided when issues arose.
Let’s get in touch!
If you’d like us to review your current phone bill. Please send it as an attachment to email@example.com. We’ll have one of our experts give you an honest answer and if we can save you money.